Privacy Policy

Last updated: April 8, 2025

This Privacy Policy outlines how AshburyWren (“we”, “us”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit, interact with, or make a purchase from www.AshburyWren.com, or otherwise engage with us (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy.

📌 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal requirements. Any revisions will be posted with an updated “Last updated” date above. We encourage you to review this page regularly to stay informed.

🔍 What Information We Collect

1. Information You Provide to Us

We collect personal data you voluntarily submit when using our Services, including:

• Name, email, and phone number
• Billing and shipping addresses
• Order history and transaction details
• Account login information (if you create an account)
• Feedback or customer service communications

Note: While you may choose not to provide certain information, this may limit your access to some features.

2. Information Collected Automatically

When you browse our Site, we may automatically gather certain data using cookies and tracking technologies:

• Device and browser information
• IP address and approximate location
• Pages viewed, session duration, and navigation behavior
• Clicks, scrolls, and on-site interactions

3. Information from Third Parties

We may receive information about you through our trusted partners, such as:

• WooCommerce and WordPress (our e-commerce platform)
• Payment gateways and processors
• Analytics and advertising services
• Fulfillment and logistics providers

This data is used in accordance with this Privacy Policy.

🔐 How We Use Your Information

Your information may be used to:

• Process and fulfill orders
• Respond to inquiries and provide customer service
• Personalize your shopping experience
• Improve the performance and usability of our Site
• Detect and prevent fraudulent or abusive behavior
• Send you promotional communications (you may opt out anytime)
• Comply with legal or regulatory requirements

🍪 Cookies & Tracking Technologies

We use cookies and similar tools to improve your experience on our Site. Cookies help us:

• Remember your preferences
• Measure site performance and usage
• Serve you relevant ads across platforms

You can manage your cookie settings through your browser at any time. Please note that disabling cookies may affect your ability to use certain site features.

We also support Global Privacy Control (GPC) signals for users who wish to opt out of the sale or sharing of personal data. Learn more at globalprivacycontrol.org.

🔁 How We Share Your Information

We may share your information with:

• Service providers (hosting, IT, payment, shipping)
• Advertising and analytics partners
• Business affiliates and subsidiaries
• Legal authorities when required by law
• Third parties in the event of a merger, acquisition, or sale

Data shared in the past 12 months:

We do not sell or share sensitive personal data for profiling purposes.

🧒 Children’s Privacy

AshburyWren’s website and services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it promptly. Please contact us if you believe a minor’s information has been submitted.

🌍 International Users

If you are visiting our Site from outside the United States, please note that your data may be processed in the U.S. or other jurisdictions where privacy laws may differ. For users in the EEA or UK, data transfers are conducted under legally approved mechanisms such as Standard Contractual Clauses (SCCs).

🔎 Your Privacy Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal information
• Correct, update, or delete your data
• Restrict or object to certain types of processing
• Withdraw consent at any time
• Opt out of marketing communications
• Appoint an authorized agent to act on your behalf
• File a complaint with your local data protection authority

To exercise any of these rights, contact us at team@AshburyWren.com. We may request identity verification before fulfilling your request.

📬 Contact Us

If you have any questions about this Privacy Policy or your personal data, you can reach us at:

📧 Email: team@AshburyWren.com
📍 Address: 585 S Winchester Blvd, San Jose, CA 95128
📞 Phone: +1-212-300-5616

For purposes of data protection, AshburyWren is the data controller of your personal information unless stated otherwise.